Shipping policy

Shipping & delivery

Address accuracy: You are responsible for ensuring delivery details are correct. Additional redelivery or rerouting fees charged by carriers may be payable by you.

Dispatch timeframes: Any dispatch timeframes are estimates only. We are not liable for delays outside our reasonable control (e.g., carrier delays, customs processing, extreme weather).

Tracking & signature: We may ship with tracking and signature-on-delivery for security.

International orders: If we ship internationally, you are responsible for customs duties, import taxes, and related charges imposed by the destination country, unless we expressly agree otherwise in writing.

Transit issues: Please inspect your delivery promptly. If an item appears damaged in transit or missing, contact us as soon as practicable with photos and packaging details so we can assist with a carrier claim where available.